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I think for us the biggest thing that stood out was how useful it was to do the exercise; often we get some good feedback from our clients and we always ask them to do feedback forms, so we're used to getting good feedback, but it was good to...
Emma, thank you for your extremely positive feedback.
Name:Emma Kersey
Job Title:Head of Growth & Client Services
Company:Elation Experts
Town:Tormarton
Date:18/12/2019
5.05
Service(s) Provided: Daniel Plowright, Client Engagement, Marketing & Sales
 
The service provided by Enquir3 was open, friendly, quick and well described. I've got some good testimonials, reassured myself that customers I thought were happy are happy, and I know I can use those testimonials to good advantage going...
Name:Carl Kruger
Job Title:Director
Company:Qualitation
Town:Oxford
Date:16/12/2019
4.85
Service(s) Provided: Client Engagement Audit, Client Engagement
 
It's all very good. Enquir3 are very personable, and understanding with great attention to what our requirements were . We were confident that the project would be managed effectively so that we would be able to get the results that we...
Jo, many thanks for your extremely supportive feedback and comments on the overall Enquir3...
Name:Jo Spry
Job Title:Marketing Manager
Company:SMARTech energy Ltd
Town:Corsham
Date:04/12/2019
5.05
Service(s) Provided:
 
For me it was very quick and efficient. I now have a good idea of what customers think and if there were any issues I would be notified so I could take corrective measures.
Name:Cliff Spolander
Date:07/11/2019
5.05
Service(s) Provided:
 
A lot of the feedback we've had has been very good and reinforced what we hoped they'd say, but it's also given us nuggets from one or two clients that we weren't aware of, so it's improved our relationship with them. It&...
John, thank you for your positive comments. It's great to see the benefits coming through in...
Name:John Austin-Brooks
Job Title:Commercial Manager
Sector:Patent & Trademark Attorneys
Company:Abel & Imray
Town:Bath
Date:06/11/2019
5.05
Service(s) Provided: Customer Care Programme (CCP), Client Engagement
 
The professionalism of the client contact representatives on the ground and back at the office (Niki Dymek) was excellent
Name:Client details withheld
Date:26/09/2019
5.05
Service(s) Provided:
 
It's functional; Burgis & Bullock do what they're asked to do and it can be quite hard to find people who do what they're asked to do. Working with Burgis & Bullock keeps the tax man off my back. I've never used...
Name:Client details withheld
Date:20/09/2019
5.05
Service(s) Provided: Tax Planning, Accountancy
 
Being carried out in an efficient and professional manner. "A good job well done".
Name:Graham Burr
Town:Swansea
Date:19/09/2019
5.05
Service(s) Provided: Family Law
 
The analysis of the client satisfaction interviews provided by Enquir3 was good - very insightful. The interviews have first of all given us the opportunity to learn from our customers and it also gives our clients a voice, knowing we are...
Name:Jose Hamp
Company:Sarsen Stone Group
Date:05/09/2019
5.05
Service(s) Provided: Client Engagement Audit, Customer Care Programme (CCP)
 
For me it's very clear, it's the personal touch; Nigel, who is our day to day accountant, is always there. Any time I pick up the phone, or send an email, there's no waiting and he's always on hand to help, whenever. Working...
Thank you Kate, it is great to know that we are delivering the service you need and look forward...
Name:Kate Bowers
Job Title:Head of People
Sector:Training and Consultancy
Company:PTI Worldwide Ltd
Town:Warwick
Date:30/08/2019
5.05
Service(s) Provided: Small Business, Cloud Accounting, Tax Planning, VAT, Bookkeeping, Accountancy
 

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