Case Studies

  • Our outstanding case studies
  • More great case studies
"I knew I needed to change my website to make it work for my business. I was receiving very few enquiries through the old site and my business offering had changed which needed to be communicated to potential clients. I have found the Drupal..."
Name:
Helen Lawrence
Job Title:
Managing Director
Sector:
HR & Payroll Consultantcy
Company:
Morgen HR
Town:
Witney
Date:
09/04/2014
Show / Hide Case Study
More
Description:

When Helen Lawrence of Morgen HR decided that she had had enough of paying expensive charges for little changes on her website she turned to IRUN for a new website.

Client:
Supplier:
Morgen HR
Tel:
01993 880109
Web:
morgenhr.co.uk/
Email:
jo.finch@marketing-system.co.uk
About Morgen HR

When Helen Lawrence, Managing Director of Morgen HR, established her human resources consultancy in 2005, she had a website built to help give the business credibility.

Why was IRUN needed?

Although the website looked very impressive, she soon found that every time she wanted to make even the smallest change to the site, she had to contact a web developer, who then charged a fee accordingly. Helen decided she wanted (and needed) to take control of her website and after receiving a recommendation from another local businesswoman, she looked at IRUN's website packages.

​Why we chose to work with IRUN

A new website was created for Helen, on the Drupal platform by IRUN. Helen received about 1 hour’s training on how to use the Drupal system from IRUN’s Customer Service Manager, Andrew Allen, so she was able to maintain and edit the website herself. The content manageable Drupal website includes a full set of management tools which allows Helen to update her site anytime, anywhere, with no special skills required. All IRUN packages are 100% internet based so there is no software to load or update. Hosting and technical support are also included. The new site Helen has built gives a comprehensive insight into HR and the services her business can offer to clients. She has received a great deal of positive feedback, including comments about how easy it is to navigate.

Morgen HR
Tel:
01993 880109
Web:
morgenhr.co.uk/
Email:
jo.finch@marketing-system.co.uk
"IRUN understood what we wanted to achieve from the website and were able to work with us to reach our target. Without a doubt, since working with IRUN there has been a massive change to the business, with more enquiries coming through, we are..."
Name:
- -
Job Title:
-
Sector:
Garden Design
Company:
Hendy Curzon
Town:
Hanborough
Date:
09/04/2014
Show / Hide Case Study
More
Description:

When Hendy Curzon decided they needed a new website that would boost their enquiries they called on IRUN to fulfill their needs.

Client:
Supplier:
Hendy Curzon
Tel:
01993 886915
Web:
www.hendycurzon.co.uk/
Email:
jo.finch@marketing-system.co.uk
About Hendy Curzon Garden Designers Oxford

Based in Oxfordshire, we are established Garden Designers, who have been operating since 2004, offering a full range of services from garden design through to landscaping and construction. Our main objective is to maximize the potential of every garden space and landscape that we create, with our focus always clearly set on the client.

Why we needed IRUN

We had a previous website which had been performing quite well, but wasn’t quite what we needed, and most certainly wasn’t bringing in the vast amount of enquiries we now receive. As professional garden designers, we wanted to create a website which showcased a portfolio of all the gardens we have created, and attract potential customers into making an enquiry to us.

Why we chose to work with IRUN

With an idea for what we wanted the website to look like, we came up with the design, and the Team at IRUN turned it into a reality by creating the custom build site. Since going live in March 2011, we receive massive amounts of enquiries through the website- each call we take, comes with a comment about how much they love the website. The site is performing very well on the search engines, currently positioned at 8 and 9 on Google for ‘garden design’ Oxford(shire).

Hendy Curzon
Tel:
01993 886915
Web:
www.hendycurzon.co.uk/
Email:
jo.finch@marketing-system.co.uk
"Peter Lynn And Partners provide an excellent service. They are always very helpful and friendly and Chris is there when I need advice."
Company Reply:
Glad to be of service John. Thanks for the generous praise, it is appreciated.
Name:
John Knox
Job Title:
Owner
Sector:
Commerial Bridging Loan Specialists
Company:
Knox Commerial Finance Ltd
Town:
Swansea
Date:
10/05/2017
5.05
Show / Hide Case Study
More
Description:
Knox Commercial Finance Limited is one Swansea based company that has taken advantage of the rather buoyant rental market. Being a leading commercial bridging loan specialist the loans they supply to their clients need legal back up to ensure they are in the best interests of all parties concerned, Peter Lynn & Partners was the perfect fit for this scenario.
Client:
Knox Commerial Finance Ltd
Knox Commerial Finance Ltd
Tel:
07870 867633
Web:
Email:
John@knoxcommercialfinance.co.uk
About Knox Commercial Finance Limited
As a leading commercial bridging loan specialist, Knox Commercial Finance Limited is one Swansea based company that has taken advantage of the rather buoyant rental market. With a selection of bridging finance options delivered by their Managing Director, John Knox, and the rest of their team, the firm has made it their business to make the purchase of property, including those in need of refurbishment, the best source of ROI for their clients.
Why did Knox Commercial Finance Limited need Peter Lynn’s advice?
Alongside our passion for assisting those with non-residential, mixed use and commercial properties throughout the area, as a company the loans we supply to our clients need legal back up to ensure they are in the best interests of all parties concerned. We have been with Peter Lynn & Partners for a long time, and despite having no issues with our previous supplier we have found the services provided by Peter and his team to be the most comprehensive around.
How did Peter Lynn help Knox Commercial Finance Limited?
We can rely on their firm to undertake legal due diligence on our behalf and the Peter Lynn & Partners team has always exceeded our expectations and fulfilled the requirements that meant we remained legally compliant with the latest rules and regulations. Knox Commercial Finance has helped clients throughout south, west and mid Wales handle auction purchases, refurbishments, refinancing with development loans and quick completions with quick decisions and turnarounds as standard. All of this is in no small part due to Peter Lynn & Partners and their long list of high quality services, which has helped us grow and operate as a company.
What would you say to someone thinking of using Peter Lynn’s services?
We have always received a thorough service when calling on Peter and his team, and have found that they do everything very well. In particular, the firm is very responsive to our needs as a client, and as well as being a continued and reliable source of information, they always complete work on time and to budget. If a problem does arise, the team at Peter Lynn & Partners is always very helpful and work to resolve any issues as quickly as possible. Whilst it is usually my personal and professional approach not to recommend third party services – in my experience it can always come back to bite – my experience with Peter Lynn & Partners means that I am very happy to recommend them, and do so regularly with complete confidence to all our commercial clients.”
Knox Commerial Finance Ltd
Tel:
07870 867633
Web:
Email:
John@knoxcommercialfinance.co.uk
"Peter Lynn and Partners are an efficient company. They process any queries we have quickly. I have and will continue to recommend them."
Company Reply:
Thank you for your comments, Mark
Name:
Mark Sansum
Job Title:
Owner
Sector:
Commercial and Personal Financial Advisors
Company:
Watermark Financial Planning
Town:
Swansea
Date:
10/05/2017
Show / Hide Case Study
More
Description:
Watermark Financial Planning cover all of South Wales from their 3 offices. They rely on Peter Lynn and Partners for up to date legal advice.
Watermark Financial Planning
Tel:
01792 202332
Web:
www.watermark-financial.co.uk/
Email:
mark@watermark-financial.co.uk
About Watermark
Watermark Financial Planning has been at the forefront of the financial sector in South Wales since their inception. Led by Directors Mark and Maria Sansum, the pair bring their wealth of experience in the industry to clients from all walks of life to provide honest, helpful and independent advice regarding all aspects of finance. Whilst their Swansea head office provides a base for the business, their branch openings in Chepstow and Henley-in-Arden offer ideal environments for new and existing clients to discuss their requirements and hear expert recommendations.
Why did Watermark need Peter Lynn’s advice?
The company delivers a range of bespoke solutions that have been specifically tailored to their clients’ needs. As a result the Watermark team offer an extensive list of products and services, including investment, savings and inheritance tax; retirement planning; and protection planning. Services and products in these areas however wouldn’t be possible without legal assistance, here Mark reveals more about how enlisting Peter Lynn & Partners was the only logical choice…
How did Peter Lynn help Watermark?
“Whilst we have utilised the services of other legal firms in the past, Peter Lynn & Partners has long been our preferred partner and I tend to turn to Peter and his team first in preference. As a company we need legal assistance on a regular basis and having an expert to turn to regarding the latest legislation and regulations across all areas is important. We have enlisted Peter Lynn & Partners to advise and assist with everything from wills to complex commercial contracts, and as well as demonstrating an unrivalled knowledge in comparison with previous suppliers, it’s their personal service that really counts. The partners at the firm and the wider team are very quick to respond signalling a company that is small enough to care but big enough to cope with all demands. If we ever need any legal advice we can simply pick up the phone and talk through our problems with them directly, a process that gives us advice there and then rather than in X amount of working days. When it comes to dealing with issues, Peter and his team take a clear and succinct route and we regularly use them as a sounding board for advice regarding ideas and issues.
What would you say to someone thinking of using Peter Lynn’s services?
Throughout our time within the financial sector, we have discovered that finding a firm where you can easily talk to the partners is extremely rare but with Peter Lynn this comes as standard. For anyone searching for an all-round service that they can trust and rely on in good times and bad, Peter Lynn & Partners is the legal firm for them. I would have no hesitation in recommending them to other companies within our own sector and beyond!”
Watermark Financial Planning
Tel:
01792 202332
Web:
www.watermark-financial.co.uk/
Email:
mark@watermark-financial.co.uk
"Peter Lynn and Partners provide an excellent service. They respond promptly. Whether you need commercial or personal advice they are available to help. I found Sarah and Dell to be very approachable and friendly."
Company Reply:
Thanks Graham, glad we were able to help.
Name:
Graham Linnard
Job Title:
-
Sector:
Commercial Cleaning
Company:
Cor Cleaning
Town:
Swansea
Date:
10/05/2017
Show / Hide Case Study
More
Description:
With a comprehensive collection of specialist services commercial cleaning company Cor Cleaning based in Swansea have been assisted by Peter Lynn for over 10 years with all legal services, including commercial and personal legal issues.
Cor Cleaning
Tel:
01792 652377
Web:
corcleaning.co.uk
Email:
Graham@corcleaning.co.uk
About Cor Cleaning
With knowledge of the latest and greatest commercial cleaning techniques, Swansea based Cor Cleaning has established an enviable reputation across multiple industry sectors with their comprehensive collection of specialist services. Delivering office cleaning, window cleaning, driveway maintenance, carpet/rug cleaning, upholstery cleaning, oven cleaning and bio hazard cleaning to those with commercial and industrial premises to maintain, Cor Cleaning’s philosophy for boosting productivity and profit through a more pleasant working environment has really struck a chord with new and existing clients alike.
Why did Cor Cleaning need Peter Lynn’s advice?
As well as delivering our own high quality service, Cor Cleaning has also relied on the legal services of Peter Lynn & Partners for more than 10 years, covering both commercial and personal legal issues. This has all been to ensure that we can successfully manage business operations and continue to grow from strength to strength.
How did Peter Lynn help Cor Cleaning?
Peter Lynn’s wealth of knowledge and professionalism has been easy to call upon at any time for us over the years. Our team have found the team at Peter Lynn to be an excellent source of legal advice. The team at Peter Lynn has always gone above and beyond the role of any good lawyer, and issues of late had to be resolved in order for our business to continue successfully, which Peter was more than happy to lead the way with. Peter Lynn’s speed of response is also something that benefited us greatly as we found that Peter and his team were always on hand to answer any questions we had. The lines of communication were kept open throughout the process ensuring that we always knew what was going on and were ultimately kept up to date with the latest information. Peter Lynn has always put best practice and their clients’ needs first, and their recent help allowed us to think laterally in order to solve some of the issues that were until now holding us back as a growing commercial cleaning business.
What would you say to someone thinking of using Peter Lynn’s services?
I can say confidently that Peter Lynn & Partners could do nothing more in regards to the service that they have offered us, and I would recommend that any person looking for the best legal representation, go straight to Peter.
Cor Cleaning
Tel:
01792 652377
Web:
corcleaning.co.uk
Email:
Graham@corcleaning.co.uk
"Magma Accountants are pro-active and are always looking for the best way to assist their clients with many disciplines."
Name:
Lloyd Tredell
Job Title:
Chairman
Sector:
Care home operator
Company:
Greentree Enterprises Ltd
Town:
Nr. Coventry
Date:
15/05/2017
Show / Hide Case Study
More
Description:
Managing Director of Greentree Enterprises Ltd, which operates Care Homes in the Midlands gets great service from Magma Chartered accountants and gives great feedback.
Greentree Enterprises Ltd
Tel:
Web:
www.carehomes.uk.net/
Email:
bablake-house@carehomes.uk.net
About Greentree Enterprises Ltd
Greentree Enterprises Ltd operates four care homes in the Coventry, Leamington Spa and Leicester areas. Our care homes have been chosen for their location – they offer clients the ability to remain as independent as possible. The environments are developed to ensure clients are able to make the most of our English weather to get out and relax. All our locations offer residents the right mix of facilities from tailored accommodation through to attractive landscaped gardens and are no more than 500 metres from the nearest bus stop and all offer plenty of visitor parking. We have a passion to provide our clients with the best care possible and strongly believe in our business strategy that “we don’t train people to be caring – we employ caring people”.
Why did we choose to work with Magma Chartered Accountants?
Operating four independent care homes, we were concerned that our structure was not as efficient as could be, and we were looking for professional accountants who could advise us on the best corporate structure. Magma Accountants were able to provide good, sound advice which was also forward thinking. We were able to restructure our shares which provided significant advantages in remuneration payments and in our tax planning. In addition Magma has solved a number of accountancy software issues and continues to support our staff. We also received invaluable assistance with our corporate compliance and planning for recent pension regulations.
Business issues we’ve addressed
Delivering operating efficiencies across multiple sites Resolving issues with our accountancy software Improving remuneration packages within the company Implementing corporate compliance for new pensions regulations Enhancing tax planning
Services Magma Chartered Accountants supply to Greentree Enterprises Ltd
Annual Audit & Year End Accounts Company Tax Planning Tax Advice and Planning Pension Scheme advice Accounting support
What would we say to someone thinking of using Magma Chartered Accountants?
You can be confident of receiving excellent advice on numerous corporate topics that can have significant impact on your business. Most significantly Magma Accountants are pro-active and are always looking for the best way to assist their clients with many disciplines.
Greentree Enterprises Ltd
Tel:
Web:
www.carehomes.uk.net/
Email:
bablake-house@carehomes.uk.net
"Magma listen and quickly understand your business and provide prompt and practical support for helping you to improve your business."
Name:
John Herman
Job Title:
CEO
Sector:
Training organisation delivering NVQ and Computer Software Train
Company:
Intec Business Colleges Ltd
Town:
Rugby
Date:
15/05/2017
Show / Hide Case Study
More
Description:
Magma listen and quickly understand your business and provide prompt and practical support for helping you to improve your business.
Intec Business Colleges Ltd
Tel:
Web:
getoncourse.net
Email:
intec@getoncourse.net
About Intec Business Colleges Ltd.
Intec, established in 1982, is one of the UK’s leading independent vocational work-based training organisations. Intec serves a customer base of local, national and international companies delivering a range of courses and programmes for employees leading to the achievement on nationally recognizes qualifications.
Why did we choose to work with Magma Chartered Accountants?
Intec was a plc. but we decided to revert to being a private company. Magma advised and assisted with reorganising the share capital of the business which has provided a more logical and efficient equity ownership. We are now able to operate far more effectively with the decision making process being streamlined. Magma Accountants have provided us with a competitively priced service which belies the expertise they provide. We have regular discussions to review opportunities to improve the company’s performance and are currently working on the potential to use share options in order to maintain focus and commitment from the staff at all levels. Magma continues to be highly responsive and pro-active.
Business issues we’ve addressed
Reverting back from plc to private ownership Corporate & private tax advice Share option schemes
Services Magma Chartered Accountants supply to Intec Business Colleges Ltd.
Year End Audits and Accounts Company Tax Planning General Corporate Advice Personal tax Advice Share Option Schemes
What would you say to someone thinking of using Magma Chartered Accountants?
Magma have knowledge in depth. Not only are they extremely competent with the general accounting support but they are remarkably pro-active and imaginative in providing solutions and advice to a vast range of corporate business issues. Magma listen and quickly understand your business and provide prompt and practical support for helping you to improve your business.
Intec Business Colleges Ltd
Tel:
Web:
getoncourse.net
Email:
intec@getoncourse.net
"Unlike other accountants Magma really set out to go the extra mile to make sure you pay as little as possible in tax and are financially well structured."
Name:
Gavin Sanson
Job Title:
Managing Director
Sector:
Property Management and Residential Lettings
Company:
To Let Solihull Ltd.
Town:
Solihull
Date:
15/05/2017
Show / Hide Case Study
More
Description:
Unlike other accountants Magma really set out to go the extra mile to make sure you pay as little as possible in tax and are financially well structured. 
To Let Solihull Ltd.
Tel:
Web:
toletsolihull.co.uk
Email:
info@toletsolihull.co.uk
About To Let Solihull Ltd
“To Let Solihull Ltd” is a property management and residential lettings company focusing in Solihull, West Midlands. With a unique fixed cost approach to letting clients enjoy a quality service and outstanding value for money. We make letting an easy and enjoyable experience for tenants and landlords alike.
Why did we choose to work with Magma Chartered Accountants?
In 2010 our growth was such that we needed to free up more time to look after customers AND needed help with the administration and financial side of the business.  Magma Accountants has been great, they take care of the financial management allowing us to focus on our clients.  By freeing us up to focus on clients Magma have made a real and substantial contribution to the growth of the business.  We get outstanding tax advice and can relax knowing that our year end accounts and company compliance issues are in good hands with Magma.  Solid and dependable financial management forms the bed rock of our continued growth.  This combined with strategies and advice on effective tax structuring is saving us a lot of money which combined with our immense confidence in Magma’s advice and support means we enjoy excellent value for money.
Business issues we’ve addressed
Outsourcing financial management requirements Delivering year end accounts Optimising tax planning needs Ongoing financial consultancy
Services Magma Chartered Accountants supply to “To Let Solihull Ltd”
Annual Accounts for Companies House Company Tax Planning Directors Personal Tax Matters Tax Advice and Planning Financial Advice Book Keeping
What would we say to someone thinking of using Magma Chartered Accountants?
If you have any issues or doubts about your existing accountants then you should contact Magma. They are extremely professional, friendly, prompt and offer tailor made service to suit you rather than just ‘cranking the handle’. Unlike other accountants Magma really set out to go the extra mile to make sure you pay as little as possible in tax and are financially well structured. We have grown and enjoyed great relationships and excellent service for the past 3 years and have no doubt this will continue. If this is what you are looking for in your business then give Magma a call.
To Let Solihull Ltd.
Tel:
Web:
toletsolihull.co.uk
Email:
info@toletsolihull.co.uk
"Without doubt the Magma team have been invaluable in supporting our growth. The range of services they deliver to us is wide, covering everything from Tax Planning, Bookkeeping, Export Advice and payroll to year end statutory compliance."
Name:
Simon Rothwell
Job Title:
Managing Director
Sector:
Mortuary Solutions
Company:
Roftek Ltd T/A Flexmort
Town:
Birmingham
Date:
15/05/2017
Show / Hide Case Study
More
Description:
We chose to work with Magma because of the wealth of financial expertise available to us. Magma delivers high quality advice and support at a price we can afford.
Roftek Ltd T/A Flexmort
Tel:
Web:
flexmort.com
Email:
info@flexmort.com
About Roftek Ltd
Roftek trades under the name of Flexmort, which designs and manufactures unique mortuary cooling systems for a global market.  Clients include Hospitals, Funeral Directors, Hospices and numerous charities.  We strongly believe in delivering outstanding customer care and work closely with customers to deliver specific solutions to fit their specific needs where necessary.
Reasons for choosing Magma Chartered Accountants?
We have enjoyed incredible growth, doubling turnover every year for the last 3 years.  Success brings its own unique challenges.  We could not have achieved this growth without the help of Magma.  To double turnover year on year requires robust financial systems in order to manage finances effectively and to allow our management team to focus on what they do best.  Our choice of financial partner was critical to our success. We chose to work with Magma because of the wealth of financial expertise available to us. Magma delivers high quality advice and support at a price we can afford.
Business issues we’ve addressed together
Delivering business growth through export consultancy Effective financial management supporting sustained business expansion Meeting all our financial reporting deadlines Supporting a growing payroll requirement Migrating existing software to a new platform to deliver better business intelligence Tax efficient remuneration of key staff
Services Magma Chartered Accountants supply to Roftek Ltd.
Annual Accounts for Companies House Company Tax Planning Tax Advice and Planning Financial Advice Book Keeping Pensions advice Payroll
What would we say to someone thinking of using Magma?
Without doubt the Magma team have been invaluable in supporting our growth.  The range of services they deliver to us is wide, covering everything from Tax Planning, Bookkeeping, Export Advice and payroll to year end statutory compliance.  We have enjoyed superb back-up and support whenever we have needed it. Magma introduced the Xero Online Accounting package to us. This ‘cloud’ accounting package is easy to use and provides us with management information available whenever and wherever at the touch of a button.  The support we have received to help us adopt Xero has been invaluable and above all rapid – when we needed help we got it. Magma offers the expertise and support of a large practice but are still small enough to provide the personal service. If your Account Manager doesn’t know the answer, there is always someone in the office who does.  Without their support we are sure our growth would not have been so outstanding, or as pain free.  Working with Magma you will have a well organised and reliable group of financial experts working as part of YOUR management team.
Roftek Ltd T/A Flexmort
Tel:
Web:
flexmort.com
Email:
info@flexmort.com
"Magma Accountants have a fantastic track record with Andrew Garner Associates of being extremely capable of providing advice across almost all financially related disciplines. Prompt, clear and practical solutions are provided by a team of..."
Name:
Andrew Garner
Job Title:
Managing Director
Sector:
Executive Search and Personal Coaching
Company:
Andrew Garner Associates
Town:
London
Date:
15/05/2017
Show / Hide Case Study
More
Description:
The relationship with Magma goes back over 35 years and throughout this time the service has remained consistently excellent.
Andrew Garner Associates
Tel:
Web:
andrew-garner.com
Email:
info@andrew-garner.com
About Andrew Garner Associates
Andrew Garner Associates is an executive search company specialising in PLC board level and senior management appointments. We identify the most relevant and proven candidates gained through an understanding of our clients’ goals and strategies. We work closely with the Boards of FTSE, private equity owned and large privately owned companies to place a NED and Chairman. Andrew Garner also has taught career management at Business Schools around the world and has undertaken many long-term mentoring assignments especially with the fast rising talent in leading FTSE companies.
Why did we choose to work with Magma Chartered Accountants?
The relationship with Magma goes back over 35 years and throughout this time the service has remained consistently excellent. In 2011 the company was restructured to accommodate newly formed associated businesses. Magma were instrumental in ensuring that the new group structure was established to maximise profitability with also meeting with company governance demands. Their assistance in dovetailing the businesses with minimum disruption and stress was invaluable allowing us to concentrate on our customer service and growth. Magma have proved to be trust worthy, open minded and ambitious. They provide knowledgeable advice with company tax affairs, personal tax, VAT and efficiently support the business with payroll, year end and statutory accounts.
Business issues we’ve addressed
Effective integration of businesses into the group Implementing corporate compliance requirements Providing VAT advice Effective financial management controls
Services Magma Chartered Accountants supply to Andrew Garner Associates
Annual Accounts and returns to Companies House Company Tax Planning Directors’ Personal Tax Payroll VAT advice
What would you say to someone thinking of using Magma Chartered Accountants?
Magma Accountants have a fantastic track record with Andrew Garner Associates of being extremely capable of providing advice across almost all financially related disciplines. Prompt, clear and practical solutions are provided by a team of motivated professionals that have maintained their objectives over years. Magma are remarkably pro-active, always endeavouring to assist us in improving our business.
Andrew Garner Associates
Tel:
Web:
andrew-garner.com
Email:
info@andrew-garner.com
"I would highly recommend other companies needing Health and Safety guidance to contact Avensure’s Health and Safety team."
Name:
Matthew Town
Job Title:
Project Manager
Sector:
Archeology
Company:
-
Town:
Co. Durham
Date:
20/12/2016
Show / Hide Case Study
More
Description:

This Case Study provides a summary of the recent Health & Safety advice provided and how Northern Archaeological Associates Ltd have benefited by using Avensure’s expert knowledge.

Client:
-
Supplier:
-
Tel:
01833 690 800
Web:
www.naa.gb.com
Email:
mt@naa.gb.com
About Northern Archaeological Associates Ltd

Northern Archaeological Associates Ltd is one of the North East's largest and best known independent heritage consultancies, offering a full range of archaeological and historic environment services across the UK. Established since 1990.

Why did Northern Archaeological Associates Ltd need Health and Safety Assistance?

Northern Archaeological Associates Ltd contacted the Health and Safety Team at Avensure in need of Health & Safety expert advice, on a project they were contracted to produce an archaeological report for a number of buildings on a former industrial site prior to demolition. Their client informed them that the buildings which required a report, had asbestos present and were currently under an asbestos management plan. “At Northern Archaeological Associates Ltd we pride ourselves in protecting the health, safety and welfare of our employees, with this project we required the assistance of Avensure’s Health and Safety advice team to support us in gaining an understanding of our requirements under Control of Asbestos Regulations 2012.”

How did Avensure help Northern Archaeological Associates Ltd address their Health and Safety query?

“First off we provided Avensure with a copy of the asbestos surveys which were completed and provided to us by our clients. We needed Avensure’s expertise on what the job would entail based on the findings on those surveys. They reviewed the asbestos surveys, completed by a competent Health and Safety contractor and identified that whilst the surveys had been carried out a few years back, these urgently needed a re-inspection. We were given detailed information of what we should be made aware of regarding the specific job at hand and a systematic approach of what steps we needed to take going forwards. The thorough review and the detailed email enabled us to confidently go back to our client with further queries and information regarding the status and condition of the Asbestos. Following further information from our Client we didn’t hesitate to contact our Health and Safety advisor, to review the more recent asbestos surveys. It was nice to get clarification on the processes we were already doing and further support on the specific PPE required for carrying out the non-invasive project.”

What services do Avensure provide Northern Archaeological Associates Ltd?

Health & Safety Initial visit to clients Primary site to conduct a Health & Safety evaluation Summary Report and Recommendations Health and Safety Management system and supporting documentation, including health & Safety policy statement, structure arrangements, records, risk assessment guide, guidance notes and employee handbook. Updates of Health & Safety documentation in line with changes to legislation, or changes to organisational structure or layout of premises. Unlimited email and telephone support. Access to an expert Health and Safety Advice Team 24/7 basis HR and Employment Law Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, Bev Wood who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation awards. Barrister/ Solicitor trained legal advisors. Training to help us understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

Following the advice from the experts of the Health and Safety team at Avensure, we felt well equipped for the project and reassured that the control measures in place were both suitable and sufficient. I would highly recommend other companies needing Health and Safety guidance to contact Avensure’s Health and Safety team.

-
Tel:
01833 690 800
Web:
www.naa.gb.com
Email:
mt@naa.gb.com
"The services have been great"
Name:
Peter McCarthy
Job Title:
Owner
Sector:
-
Company:
McCarthy's
Town:
South of England
Date:
20/12/2016
Show / Hide Case Study
More
Description:

Baking and selling produce on various Markets across the South of England, McCarthy’s Country Store have been using Avensure for all aspects of their HR and Employment Law compliance. This Case Study provides a summary of the services delivered and how McCarthy’s Country Store has benefitted from Avensure’s HR services.

McCarthy's
Tel:
-
Web:
www.mccarthyscountrystore.co.uk
Email:
e-mail@e-mail.com
About McCarthy Country Store

A small company owned and ran by Peter McCarthy, producing artisan bread and other baked goods. The business retails the baked products on various markets across the south of England. Peter prides himself on building this business over the last 10 years from scratch.

Why did McCarthy Country Store need HR or Employment Law Advice and Legal Assistance?

An ex-employee had commenced proceedings in the employment tribunal. Peter had been handling the matter himself fairly comfortably for several months and had attended tribunal on the first occasion on his own against the claimant’s solicitors. As matters became more protracted and the claimant’s solicitors were seeking a sum over £26,000, it was then that Peter decided to engage the services of Avensure to represent him in the next tribunal hearing as well as the long term services of outsourced HR advice and support. The claimant was claiming that they had been discriminated against, unfairly dismissed and further to this claiming unpaid wages, notice pay and holiday pay. Peter instructed Avensure with approximately 1 week to go before the next tribunal hearing.

How did Avensure help address their HR issue?

After reviewing the paperwork Avensure advised Peter on the course of action. Avensure took preparation for the tribunal out of Peter’s hands and contacted the tribunal as well as the Claimant’s solicitors. With only a few days preparation the Claimant’s solicitors had already halved their settlement expectations by making an offer of £10,000 in full and final settlement. The hearing was to deal with complex issues, law and submissions in trying to have the claim struck out on an intricately argued legal point. The claimant was cross examined whilst on oath and Avensure were able to demonstrate frailties, inconsistencies and make the claimant’s evidence look wholly unreliable. After some scrutiny from the tribunal the submissions and representation from Avensure was well reasoned and all the claims against Peter were struck out and the claim failed without progressing any further. Peter commented “I wouldn’t usually want to have outsourced services like HR but now I wouldn’t look back and think that the result was exceptional. It was a great result with such a limited time before the hearing and I’m pleased to have engaged the services of Avensure. I attended the previous hearing and understood the majority of it but this one was more technical and more legal and I was thankful for Avensure’s representation and I look forward to having Avensure as a valued partner for the years to come.”

What services do Avensure provide McCarthy Country Store?

HR and Employment Law Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation awards. Barrister/ Solicitor trained legal advisors. Training to help us understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

“The services have been great. Very prompt and timely in a situation that was looking likely to be costly and getting extremely complex. I would recommend those with tribunals to seek the advice and representation of Avensure.”

McCarthy's
Tel:
-
Web:
www.mccarthyscountrystore.co.uk
Email:
e-mail@e-mail.com
"If you find health and safety daunting and need some friendly commercially aware advice specific to your business, Avensure are on hand to understand your business and specific needs so that they can adapt specifically to what you require"
Name:
- -
Job Title:
-
Sector:
-
Company:
The Ark
Town:
Tyne and Wear
Date:
07/11/2016
Show / Hide Case Study
More
Description:

The Ark is a Community Centre based in the village of Crawcrook, it is a safe space for children and adults to explore the faith. They have enlisted the help of Avensure to assist with all aspects of Health and Safety and this Case Study provides a summary of the support provided by the Health and Safety advice team relating to Lone working, and how The Ark have benefited by using Avensure’s services.

Client:
Supplier:
The Ark
Tel:
01914131339
Web:
www.ark.crawcrook.org.uk/
Email:
ark@crawcrook.org.uk
About The Ark

The Ark is a church, a soft play centre, and a cafe in the village of Crawcrook.  The Ark opened its doors in May 2013, and offers a party venue, soft play, a quality cafe, and a safe space for children and adults to explore the faith.

Why did The Ark need Health and Safety Assistance?

The Ark made contact with Avensure’s Health and Safety advice team regarding our lone Working policy and procedures. Whilst it was identified by the Health and Safety consultant, that our current policy was comprehensive, there were some areas outstanding that needed to be addressed.

How did Avensure help The Ark address their Health and Safety?

We spoke directly with a Health and Safety advisor to ask if they were able to provide us with a working example of a lone working policy. The working policy gave us the ability to see what was required in our own setting and also highlighted the need for a risk assessment of which we needed support with. Our advisor responded promptly and sent us a template risk assessment along with guidance on this which we found really helpful. We felt that whilst the information required within the template risk assessment was really useful, we decided to use a different layout so that we could input the information we felt was necessary for The Ark and combine it into one document. The advisor was able to adapt straight away to our unfamiliar risk assessment layout, which helped us greatly in further understanding our own documentation. Whilst we understand that as a business we have to compile our own documentation, the advisor went above and beyond supporting us and spent time providing further pointers and information to cement our understanding of this specific topic. “The advice team are always on hand to help, we felt comfortable in asking for assistance and we always receive a competent response in a timely manner. This experience has given us further confidence to continue the implementation of further risk assessments and know that Avensure are on hand should we require their support.”

What services do Avensure provide The Ark?

Health & Safety Initial visit to clients Primary site to conduct a Health & Safety evaluation Summary Report and Recommendations Health and Safety Management system and supporting documentation, including health & Safety policy statement, structure arrangements, records, risk assessment guide, guidance notes and employee handbook. Updates of Health & Safety documentation in line with changes to legislation, or changes to organisational structure or layout of premises. Unlimited email and telephone support. Access to an expert Health and Safety Advice Team 24/7 basis HR and Employment Law Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Online access to stationary forms via Avensure Locker. Access to our own dedicated Employment Law Consultant, who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation awards. Barrister trained legal advisors. Training to help understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

“If you find health and safety daunting and need some friendly commercially aware advice specific to your business, Avensure are on hand to understand your business and specific needs so that they can adapt specifically to what you require.”

The Ark
Tel:
01914131339
Web:
www.ark.crawcrook.org.uk/
Email:
ark@crawcrook.org.uk
"We really appreciate the continued assistance from the Health and Safety Team, I feel confident in asking questions and working with my dedicated advisor to assist me with the ongoing Risk Assessments and Policies"
Name:
Doug -
Job Title:
-
Sector:
-
Company:
Beechwood (Leeds) WMC
Town:
-
Date:
07/11/2016
Show / Hide Case Study
More
Description:

A Working Mens Club based in Leeds, Beechwood (Leeds) WMC have enlisted the help of Avensure to assist with all aspects of their HR, Employment Law and Health & Safety compliance. This Case Study provides a summary of the services delivered and how Beechwood (Leeds) WMC have benefitted from Avensure’s Health & Safety services.

Beechwood (Leeds) WMC
Tel:
01132731066
Web:
-
Email:
doug@beechwood-online.co.uk
About Beechwood (Leeds) WMC

Beechwood (Leeds) WMC is a members only Club based in Leeds, they provide entertainment and drinks to the local community. They pride themselves on their welcoming and friendly atmosphere as well as the regular entertainment and activities programme that they organise which includes: Games night, Bingo night, senior Citizens night and Saturday night Star entertainment. They offer an entertainment room, a snooker and billiards room and a lounge and bar area 7 days a week.

Why did Beechwood (Leeds) WMC need Health and safety Assistance?

At the time of coming on board with Avensure I was not involved with the Health and Safety for the club. From being appointed the responsible person for Health and Safety, it was clear that there was little proactive implementation of Health and Safety arrangements. It was from reviewing the initial report produced by Avensure, that I sought further assistance with the interpretation and implementation of our duties under UK Health and Safety Law.

How did Avensure Help Beechwood (Leeds) WMC address their Health and Safety?

The initial evaluation visit was carried out with Avensure’s Health and Safety Consultant. The initial evaluation visit involved a review of the current Health and Safety documents, assessing what systems and controls are in place, a walk around of the premises to see how this is implemented in practice. The visit is closed with a brief session on completing a risk assessment by going through a worked example. “I wasn’t present at the initial Health and Safety Evaluation visit and although the documents were well presented, I was not familiar with what I had in front of me. I contacted the Avensure Health and Safety team for some further assistance as I was the new appointed responsible person for Health and Safety.” Following the initial Health and Safety visit, it was established that further assistance was needed to review the action plan and implement the processes into the business. “The response time from speaking with the Health and Safety team and being contacted by their Health and Safety consultant was fantastic. I also appreciated that Avensure had arrange for the same consultant who had carried out the initial Health and Safety evaluation visit to come and meet with me for a second time at no extra cost to Beechwood WMC.” Avensure provided support through the process of the implementation of the Health and Safety Management System and regular interactions resulted in a clear and systematic approach to Health and Safety within Beechwood WMC. “The consultant that was allocated to us had a vast amount of knowledge for our sector and was very personable. I found the support visit very interesting and was able to familiarise myself with the first report that was produced in my absence. During this Health and Safety support visit, the consultant reviewed the Health and Safety documents with me and step by step we went through the risk assessment process. I found this an invaluable tool during the early stages of my role as the responsible person for Health and Safety. The systematic action plan produced by the consultant enabled us to work through the most urgent items first and prioritise our actions going forwards.”

What services do Avensure provide Beechwood (Leeds) WMC?

Health & Safety Initial visit to clients Primary site to conduct a Health & Safety evaluation Summary Report and Recommendations Health and Safety Management system and supporting documentation, including health & Safety policy statement, structure arrangements, records, risk assessment guide, guidance notes and employee handbook. Updates of Health & Safety documentation in line with changes to legislation, or changes to organisational structure or layout of premises. Unlimited email and telephone support. Access to an expert Health and Safety Advice Team 24/7 basis HR and Employment Law Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, Bev Wood who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation awards. Barrister/ Solicitor trained legal advisors. Training to help us understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

“I am new to Health and Safety and understand that this is a learning curve for me. I would say to any working men’s clubs who are looking for some external support, Avensure provided us with the foundations to our Health and Safety Management System and their ongoing support and interpretation of our legal requirements, gave us a systematic approach to improving our arrangements. We really appreciate the continued assistance from the Health and Safety Team, I feel confident in asking questions and working with my dedicated advisor to assist me with the ongoing Risk Assessments and Policies.”What do you feel the value of the Health and Safety Documentation will be to your organisation? “Avensure have supported Beechwood (Leeds) WMC with the initial implementation of our Health and Safety Management System. Along with the action plan and Health and Safety report produced by the Health and Safety expert, I am able to refer the guidance notes that is provided by Avensure as a quick reference during the compilation of our Risk assessments and policies. The records folder that Avensure provided us is a great resource for when we require a risk assessment template for a new expectant mother or we hire a young person under the age of 18. There are also forms for recording our fire arrangement checks and staff training.” How did you find the assistance and advice of the Health and Safety Team that helped you? “The communication between the Health and Safety Consultant and our dedicated advisor ensure efficiency and consistency between our initial visit and ongoing advice.  When we call the Health and Safety Team at head office we are greeted in a friendly manor and any advice given is always followed up by an email for our records.” As a good will gesture Avensure provided you with a suite of online training courses, how have these benefitted Beechwood (Leeds) WMC? “We have been given seven Health and Safety online training courses for our nominated fire marshals. I have completed the course myself and the found the login instructions easy to follow. The course content was interesting and followed a systematic approach which is exactly how we want our nominated fire marshals to respond in an emergency situation. The course took me around 40 minutes to complete, I also found it helpful that you can save the course at one point, then come back to it at a later date. I was also awarded with a professional certificate that can be used towards my CPD and training log.”

Beechwood (Leeds) WMC
Tel:
01132731066
Web:
-
Email:
doug@beechwood-online.co.uk
"Avensure are a helpful and very efficient company to work with. Bev is very accommodating to any queries I have."
Company Reply:
Thank you for your wonderful comments Toni, we will pass your gratitude on to Bev with pleasure. ...
Name:
Toni Gibson
Job Title:
Proprietor
Sector:
Food & Drink
Company:
MAG Leisure Ltd – (The Bleeding Wolf)
Town:
Stoke-on-Trent
Date:
14/12/2015
Show / Hide Case Study
More
Description:

A picturesque pub located in the heart of Stoke on Trent, The Bleeding Wolf have been using Avensure for all aspects of their HR and Employment Law compliance. This Case Study provides a summary of the services delivered and how The Bleeding Wolf has benefitted from Avensure’s HR services.

MAG Leisure Ltd – (The Bleeding Wolf)
Tel:
01782782272 or 07846046594
Web:
www.thebleedingwolf.co.uk
Email:
bleedingwolf@unicomemail.co.uk
About The Bleeding Wolf

The Bleeding Wolf is a picturesque pub located in Stoke on Trent, the pub is renowned for its ideal location, a wide range of home cooked food and a vast range of drinks all served in their traditional bar. As a family run business, they pride themselves on their welcoming and friendly atmosphere and are popular watering hole for many regular customers. The pub itself is built upon its own legend and is a story that many wish to hear.

Why did The Bleeding Wolf need HR or Employment Law Advice?

As a growing company we had been looking to obtain some guidance regarding some HR issues, and Avensure who are HR experts have been the perfect option. We first approached Avensure for advice on the calculation of Holidays, this unfortunately had not been as straightforward as we originally thought, as given our industry we have a varied and mixed range of working patterns. We were unsure of our obligations under UK Employment Law and needed support, guidance and direction.

How did Avensure help address their HR issues?

It was quite clear from the get go that Avensure were very experienced and knowledgable in all aspects of HR and Employment Law, and we were reassured to know that we would be able to contact an advisor on the helpline at any time of day, this is imperative given the nature of our business. Our dedicated adviser assisted us from start to finish with Holiday entitlement calculations giving us thorough guidance on the appropriate and easiest ways to make these calculations, as well as ensuring we were legally compliant under current Employment legislation. We also had an issue with the unauthorised absence of an employee, which Avensure has helped us to understand and explained what the process was in this particular instance and discussed with us the best route for the Company. We found this situation incredibly difficult to manage as we were unable to obtain any contact with a member of staff, and with Avensure’s support we were assured through each step that we were working towards a resolution. At every stage Avensure provided tailored letters and documents for our use. We felt relieved that we were in very capable hands with Avensure.

What services do Avensure provide The Bleeding Wolf?

Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, Bev Wood who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation awards

What would you say to someone thinking of using Avensure's services?

We have thoroughly enjoyed working alongside Avensure and their HR and Employment Law experts. HR was originally a daunting concept and we are now confident, with Avensure’s backing, that we can handle anything which comes our way. Avensure and in particular our dedicated adviser have been incredibly helpful and supportive throughout.

MAG Leisure Ltd – (The Bleeding Wolf)
Tel:
01782782272 or 07846046594
Web:
www.thebleedingwolf.co.uk
Email:
bleedingwolf@unicomemail.co.uk
"Avensure provide great information on a range of subjects. It is very convenient to have them at the end of the phone and all their staff are extremely helpful."
Company Reply:
Thank you so much for these lovely comments Zuzanna. The Old Queen's Head is a public house on...
Name:
Zuzana Barincova
Job Title:
-
Sector:
Retail
Company:
Pub Restaurant Ltd
Town:
Sheffield
Date:
14/12/2015
Show / Hide Case Study
More
Description:

Pub Restaurant Ltd are a traditional public house dating all the way back to 1582, and they have enlisted the help of Avensure to assist with all aspects of HR and Employment Law. The Case Study provides a summary of the services delivered and how The Old Queen’s Head have benefited by using Avensure’s services.

Pub Restaurant Ltd
Tel:
01143270704
Web:
www.theoldqueenshead.co.uk
Email:
zuzanabarincova@yahoo.co.uk
About Pub Restaurant Ltd

As one of the oldest domestic buildings in Sheffield, the Old Queen’s head is a traditional public house full of character boasting a wide range of food and drink. Although the building is dated back to 1582, the beautifully renovated interior and the jovial atmosphere are right up to the present date.

Why did Pub Restaurant Ltd need HR or Employment Law Advice?

Operating in the hospitality industry we are at the coal face of customer service. It is essential that our employees are able to offer the impeccable service to our customers, in order to maintain the historic profile we have established. To ensure that we maintain our excellent reputation we enlisted the services of Avensure who are HR experts so are well equipped to guide us on all HR and Employment Law issues we may face.

How did Avensure help Pub Restaurant Ltd address their HR issues?

Avensure have been able to offer us the support and guidance with all aspects of HR and Employment Law to ensure that our image and standards are never called into question. In July 2015 we had a particular issue with a member of staff who was believed to have been taking money from the till, and ultimately seen on CCTV. This was a clear breach of the trust which we had placed in that individual and we were thankful for Avensure’s expertise on how best to address this under current Employment law legislation. Avensure gave us options to allow us to see which would be the best route for us to take. We chose to ultimately proceed to take formal disciplinary action for this alleged act of gross misconduct. Avensure guided us through investigation, suspension and ultimately the disciplinary processes. Our dedicated HR advisor helped us with Agendas and bespoke letters to send to the employee, and any other specific HR documentation we required. We had particular difficulty getting the employee in question to attend the hearings and we were unsure how best to address this. Avensure worked alongside us, as we requested the employee’s attendance at the disciplinary hearing. Ultimately we were left with no option to proceed in the employee’s absence. We were relieved that we had 24/7 access to an experienced HR and Employment Law adviser on the advice line, and also that we had the indemnity protection under the service. We felt reassured that help was always on hand.

What services do Avensure provide Pub Restaurant Ltd?

Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, Ember Wong who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation    awards. Barrister trained legal advisors. Training to help us understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

This situation is not something we have ever encountered before and we were very unsure how best to approach this, we wanted to protect the company and without Avensure’s guidance we would have been lost! This process is not something we have had to do before, and we were incredibly grateful for the support throughout and the assurance that we were complying with HR and Employment law. Our dedicated adviser discussed each and every step with us along the way, and was always on hand no matter how big or small the question we had was. The service has been instrumental to our business, and has strengthened and professionalised our HR processes.

Pub Restaurant Ltd
Tel:
01143270704
Web:
www.theoldqueenshead.co.uk
Email:
zuzanabarincova@yahoo.co.uk
"The personal nature of the responses Avensure give make you feel very re-assured. I deal with Rebecca who is very helpful and I have had the pleasure of having the help of Ember who was a absolute star."
Company Reply:
Thank you Mike for your comments. Unlike others Stag and Hen Manchester puts you in control...
Name:
Mike Furguson
Job Title:
-
Sector:
Food & Drink
Company:
Stag & Hen
Town:
Manchester
Date:
10/12/2015
Show / Hide Case Study
More
Description:

Specialist Events Organisers ‘Stag and Hen’ Manchester have been using Avensure for all aspects of HR and Employment Law.  This Case Study provides a summary of the services delivered and how Stag and Hen have benefited by using Avensure’s services

Stag & Hen
Tel:
01618709677 or 07970047821
Web:
www.stagandhenmanchester.co.uk
Email:
mike@night2remember.com
About Stag and Hen Manchester

Stag and Hen create tailored and bespoke experiences for clients who want to visit Manchester for every occasion from stag and hen parties, to shopping trips or girly get together’s.  The company prides itself on its extensive knowledge and experience of Manchester and the area’s night life and event opportunities.  The company’s attention to detail, level of personal service and focus on creating bespoke itineraries for every client means you are always guaranteed an unforgettable event. All a client needs to do is to pick the date and whether they are after accommodation, activities or evening experience or a combination of the three and Stag and Hen Manchester will produce a personalised proposal for that event to remember.

Why did Stag and Hen Manchester need HR or Employment Law Advice?

We had a sensitive HR issue and we didn’t know how to deal with it so we needed help.  We were very unsure where we ultimately stood as a company with regards to our Employment Law obligations.  We want to look after our staff, but we don’t want to do anything that could put the company at risk. We needed help and support from HR experts able to give guidance and direction on our Legal / Employment issues.  We also needed the correct HR documentation and clear direction on the process we needed to follow.

How did Avensure help Stag and Hen Manchester address their HR issues?

We joined Avensure because they have the team and the expertise we need to help us deal with our HR and potential Employment Law problems.  They know the best way to deal with issues and ensure we know where we stand as a company, making sure we don’t put the company at risk. Avensure helped us understand our situation and guided us through the formal processes. Avensure’s HR Advisors provided the bespoke documentation we required. As an employer, Employment Law is often a mine field when considering what we can and cannot say and do in certain situations.  We are very thankful for the reassurance and support Avensure offer at every step of the way.  Best of all with Avensure’s Indemnity insurance we have the peace of mind that if we follow the guidance of Avensure we are covered if we ever have to go to tribunal, and will always have the benefit of Barrister/Solicitor trained representation We have been guided on the Employment Law issues related to recruitment, wages, procedural and contractual substance, and the expertise Avensure offered in every respect was both legally and commercially focused and if we ever need help we can call Avensure’s legal help line any time day or night.

What services do Avensure provide Stag and Hen?

Bespoke HR Documentation: Contracts and Handbooks and guidance on implementation. Immediate 24/7 advice on all ongoing HR and Employment Law issues. Access to our own dedicated Employment Law Consultant, Rebecca Young who is invaluable. Access to a team with a vast range of experience in Employment Law Contracts and HR. Insurance to cover all legal and tribunal representation costs including all compensation  awards. Barrister trained legal advisors. Training to help us understand Employment Law and HR issues better.

What would you say to someone thinking of using Avensure's services?

Avensure’s HR service has paid for itself already and it has been invaluable to our business. In the past when Employment problems arose they were very stressful and caused us to spend a lot of time and energy worrying about how we could handle them on our own.  Now Avensure are a part of ‘our Team’ they have massively eased the stress and ultimately the HR burden which is now theirs to look after.  This leaves us free to focus on running the business without worrying about the risk of running into trouble with HR or Employment Law issues.

Stag & Hen
Tel:
01618709677 or 07970047821
Web:
www.stagandhenmanchester.co.uk
Email:
mike@night2remember.com
"Good communication"
Date:
28/05/2015
5.05
Show / Hide Case Study
More
Description:

Defects in the paving slabs had been previously reported to the housing association responsible for their upkeep but to no avail. So when our client tripped and was injured a successful compensation claim was made.

Client:
Client details withheld
Tel:
Web:
Email:
Background

Our client was helping her mother to the car when she tripped on a defective paving slab, as she put her foot on one slab it sunk, exposing the raised edge of an adjoining slab. Client reported the matter and the defective slab was rectified the following day.

What we did

Our Lawyer took on the case and pursued a claim against the housing association who had failed to act on previous complaints about the hazardous pavement.

Settlement

Our client received £2,500 compensation for the injuries she incurred.

Tel:
Web:
Email:
"I am really delighted with the way things are going and really appreciate the help and assistance you and the team have been giving me. As you know other pressures slowed my initial progress but recently our joint strategy of a quick pre-sell /..."
Name:
Russell Streeter
Job Title:
Not Provided
Sector:
Business Advice
Company:
Excelsior Business Development
Town:
Fareham
Date:
30/09/2014
Show / Hide Case Study
More
Description:

I am really delighted with the way things are going and really appreciate the help and assistance you and the team have been giving me. 

Excelsior Business Development
Tel:
Web:
www.smebusinessgrowth.co.uk/
Email:
russell@smegrowth.biz

I am really delighted with the way things are going and really appreciate the help and assistance you and the team have been giving me. As you know other pressures slowed my initial progress but recently our joint strategy of a quick pre-sell / pre-qualify conference call followed by a face to face meeting seems to be working.   To summarise, this is where my sales pipeline has moved to after a few telephone calls and two days out together visiting prospects:   1. A large law firm in Portsmouth where our first discussion with the CEO lasted just 33 minutes and resulted in a request to ‘see us as soon as possible’ and a meeting 4 days later at which they said “we have to do this, please confirm your proposal and we will crack on…”.  As discussed the CEO has apologised for the delay but “staff appraisals have slowed progress…”.  I am promised a call back to progress things before the end of this week.  And that is amazing as we only spoke for the first time less than three weeks ago and have only met once.   This success is all the more surprising as they already have a specialist supplier dealing with feedback and their PR company providing Case Studies – it is great to know that we appear to have something highly valued. The key benefit they are buying into is the ability to up-sell and cross sell their services into the corporate clients using the CCP to do so.   2. An accounting practice in Fareham.  This was perfect, they want everything we can offer and they appear keen to proceed after just one 35 minute conference call.  Despite the fact that we have not even met them yet I am optimistic that this will result in business very soon.  This is amazing as this is a well-established practice operating at the high end of the market.   3. An experienced senior executive with IBM and business advisor. It is clear that he has heard and seen just about everything in business.  It was fantastic to see his response to the CCP and the FBR3 system as solutions for both B2B and B2C businesses after just one meeting.  He and I are now discussing how best to introduce the overall service into his very considerable network of businesses large and small, many of whom have employed his services in one form or another over the years.    4. Patent Attorneys in Hampshire.  A great meeting yesterday with one of the partners.  After one quick discussion it was great to know that he is very keen to present the CCP to the marketing partners at their next meeting. Given their specialisation, the scope to cross sell into their client base was clearly a major influencing factor in his enthusiasm. He seemed to be very confident that they will go ahead after the August holidays.     Time Scale: Given that all of the above has happened over the course of just the last three weeks and that EVERY SINGLE discussion and meeting has resulted in a positive outcome I am both amazed and delighted.   It genuinely seems that everyone we meet needs and wants what we do.  There seems to be absolutely no price pressure due to an apparent total lack of competition.     What would I say to anyone else thinking about joining our team? If you advise business and / or deliver any form of business development consulting, then you need to give the Customer Care Programme and TMS very serious consideration.  If you have clients and an established business, you will want to introduce the CCP to all of your clients.  If you don’t have enough clients, you will want to join us – the proposition is so compelling it almost sells itself.   My hot prospect list now totals more than 14 and several are potentially £60,000+ per annum prospects I am looking forward to a very bright future.

Excelsior Business Development
Tel:
Web:
www.smebusinessgrowth.co.uk/
Email:
russell@smegrowth.biz
"To say my expectations have been exceeded would be somewhat of an understatement, it was the the right decision to put all my efforts into Enquir3 and the Customer Care Programme."
Name:
Nigel Bloxham
Job Title:
Not Provided
Sector:
Business Advice
Company:
Melford Marketing
Town:
Llanfyrnach
Date:
17/07/2014
Show / Hide Case Study
More
Description:

Steve.  Thank you for your help and especially the assistance of Jo, Andrew, Niki and Dan. As you know I would not describe myself as ‘The Best Salesman in the World’, far from it.  It was for that reason I was very happy to take you up on your offer of active sales support. Its a great product and I am really excited by the way things have gone and the way they are going. The process of organising a quick conference call whereby we talk and then dial in a customer to deliver the sales message over the phone and then follow up with a face to face meeting is excellent.  It saves time going to abortive sales meetings and trying to sell the service to someone who is not yet ready.  I had not realised that the ‘qualification’ call would also effectively move the sales process forward usually to the “start the pilot” stage.. I have never been to sales meetings at which the client was ready and keen to proceed with a complex and relatively expensive solution by the end of just one sales meeting.  I have certainly never had customers chasing me after the first meeting for an invoice so they can pay us to get to work immediately.  I have also never been in a position where there are apparently no competitors, which presumably explains why we are seemingly able to go from sales pitch to order so fast – i.e. without having to compete with other suppliers. Anyway, I am delighted with the progress and whilst I am slightly worried about the volume of work that is going to come my way I am confident that together we will quickly be able to deal with anything customers will throw at us. So again thank you – to say my expectations have been exceeded would be somewhat of an understatement, it was the the right decision to put all my efforts into The Marketing System and the Customer Care Programme.

Melford Marketing
Tel:
Web:
www.melford-marketing.co.uk/
Email:
ENQUIRIES@MELFORD-MARKETING.CO.UK
Melford Marketing
Tel:
Web:
www.melford-marketing.co.uk/
Email:
ENQUIRIES@MELFORD-MARKETING.CO.UK

Pages