Perfect Software Ltd

Location: 
4 Derwin Road
CF32 9BS Bridgend
United Kingdom
GB
Telephone: 
01656 720 071
Enhanced Business Data: 
Number of Current Clients: 
more than 250
Business to Private Ratio: 
Business to Business
Number of Legal Specialists: 
0
Number of Staff: 
15
Other Services: 
<p>Time Recording/Billing, Perfect Books Online</p>
Number of Clients: 
250
Website: 
http://www.perfectsoftware.co.uk/
Claimed: 
Claimed

Choosing the right law practice management software can be difficult.

Call one of our experts to discuss your needs and requirements. We are happy to help, ring now for a prompt response

Our phone lines are available between 09:00 and 17:00 (Monday - Friday)

Specialist Legal Accounting Software does not need to be complicated to use or expensive. And it should make it easy for you to remain compliant with all the SRA Accounts rules.

Whether you are a Practice Manager, COFA, or book-keeper you will be reassured that Perfect Books is renowned in the industry for its simple and effective approach to Legal Accounts.

Promoted: 
Yes
GUID: 
11202CBC-E0AB-4607-2674-3D478D1034F5
FBR3 Site: 
http://perfectsoftware-feedback.co.uk
Synchronise with CCP: 
yes
Publish on site: 
yes

Comments

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
Having used Perfect Software for many of our clients, we are extremely impressed with the service we receive and can strongly recommend the software for your company if you are thinking of updating your accounts package/system. The support department are very helpful and always willing to provide support asap Sen Thaigarajan - Legal Cashiers Ltd
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
348A6972-BF6E-42F9-EAF1-A892EDC0EBE9
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
I have no hesitation in recommending the 'Perfect Software' accounts system for Solicitors. I first used the system in 1998 and have installed it in some fifteen firms the gross fee turnovers ranging between £100,000 to £1,7000,000 p.a. We currently maintain the system for nine firms either remotely or by visiting their offices. I have always found the help-desk friendly and efficient at all times, rarely having to wait for a return call. I know this record compares very favourably with other systems that I have worked with. Their new on-line system is particularly useful for the start-up firm who can rely on the back up being done each day automatically. In my opinion Perfect Software offer a very affordable solution for the smaller practice. They are always anxious for feedback and are continually updating the system with enhancements. Ian Sturt- Legal Accountant
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
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Company: 
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Town: 
Anonymous
Service Provided: 
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County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
031F83F3-4EC7-7A3C-1856-EDDEDE438479
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
We have been using Perfect Books for over 8 years and it has always met ours and our clients' needs. Perfect Books is the software we recommend to existing and new clients for looking after the client monies. The support has been very good whenever we have needed help. Imtiaz Sulemanji - Alacrity Accountants
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
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Company: 
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Town: 
Anonymous
Service Provided: 
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County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
08281D66-02D2-EA37-5AA5-7708829B43AD
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
I have been a Legal Cashier/Practice Manager for over 30 years and have used a wide range of Legal Accounts Software from many suppliers. I work as a freelance Cashier and Consultant to the Legal Profession and One of the tasks I perform is to recommend and when required install software for accounts. Over the last 10 years or so I have recommended only Perfect Books for new Clients and every one of my Clients have been very happy with it. The reasons for this are :- 1. The Software is easy to install 2. Very easy to use and understand 3. Very reliable 4. Excellent value for money. (Probably the best value around for 1-4 partners practices) 5. PerfectBooks team are always very helpful & professional. I will continue to recommend PerfectBooks to any new Clients Gary Nightingill- Nightingill Legal Consultants
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
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Company: 
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Town: 
Anonymous
Service Provided: 
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County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
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GUID: 
E91E20E2-ADAA-B9C9-C829-D1F7C44169F9
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
By The Book Ltd have over 20 years experience providing cashiering services for Legal Practices across England and Wales. We have found that Perfect Software's Perfect Books Online is the ideal solution for managing the finances for Law Firms no matter where they are located. Perfect Books Online offers the flexibility of remote working, providing a seamless link between Lawyer and Accounts Office to keep you compliant Neil Jones - By The Book Ltd
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
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Town: 
Anonymous
Service Provided: 
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County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
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GUID: 
4404CF00-0E9E-8365-D316-CD0183CBC975
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
I have used Perfect Books for almost 8 years, I find it very user friendly and most simplified program for any individual. Very easy to adapt and familiarize, from creating client database, postings client and office to journals Trail Balance, management reporting, fee earner reporting VAT, aged debts month end and year end, to include year end clear downs. The help function is also very useful and detailed. I also find it extremely useful to be able to export any data into Excel spread sheet, allowing ease to format any data with ease in your own way. It also simplifies transfer of data vie e-mail in the Excel format. The program can not be any more user friendly. I am confident this program will suit any Law firm. Harsha K Vyas- Independent Bookkeeper
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
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Staff member served by or service(s) provided: 
GUID: 
73AA23D2-932C-8269-AD11-37020A823C55
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
On setting up my practice some years ago I was impressed with simplicity of Perfect Books having both seen and used other systems. I have just upgraded to the latest version and it functions with equal ease of use. On the customer service side, the staff are both helpful and polite and nothing seems too much trouble. S D Myers- Myers Solicitors Limited
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
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GUID: 
13C5E2CE-0A34-E080-D454-A387A4285345
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
I'm dropping you a line to let you know that you've cracked the database facility. Its working really well thanks, no messing around with folders like on Word. Just go to the client card, request a letter and its there with a running record of documents as good as any Case Manager. Mr Roberts- Assault Claims UK
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
E0DFAEA6-5C16-18D9-68A9-D304E0833591
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
I support 6 practices covering a full range of work, including criminal, litigation and conveyancing. I've found Perfect Books to be user friendly and simple to use, and certainly the most effective for smaller firms- even when compared with systems at much higher prices. I've tried cut-down versions of larger systems but they just don't fit the bill- it feels like using a sledgehammer to crack a nut." John Ball (Bookkeeper)- Cardiff
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
02A40070-AF74-56E3-84B3-BFD5E816482B
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
After a one-to-one on-site training from Perfect Software on how to use the accounts package, I have always felt fully supported by the team. The support staff are very pleasant, friendly people who are quick to respond when a situation arises. This practice has never lost time through breakdown, communication or need for updating. I have complete confidence in their support and recommend Perfect Books to other legal practices. Pauline Lawrence at Scrivenger Seabrook - Cambridge
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
FA6555D3-BBEB-A8D8-79EE-BC9E75C64678
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
As users of Perfect Software for the last 10 years, we find the system extremely efficient and user friendly. The Sales and Support Teams are extremely friendly and efficient in their dealings with us and we have no hesitation to recommend their services to others. Lee Heron (Partner) Heron Solicitors- Cheshire
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
2394DE24-33A5-D215-B81B-6BB0CEAB7A31
Company Comment: 
Video Testimonial: 

Your name: 
Louise Delgado
What stood out about the service you received?: 
We like Perfect Software because they are a small company. They're helpful and we know them.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Louise
Last Name: 
Delgado
Website: 
-
Telephone: 
0203 4054542
If anything, what could they do better?: 
sometimes the software does cut us off but we're not sure if it's the software or our internet connection
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
85270DD9-E4FB-4A99-1963-A1D9A0F349B4
Company Comment: 
Video Testimonial: 

Your name: 
Rob Chudleigh
What stood out about the service you received?: 
If and when we've had any issues they have always been able to resolve them immediately.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Bridgend
Service Provided: 
-
County: 
-
First Name: 
Rob
Last Name: 
Chudleigh
Website: 
-
Telephone: 
01656 652783
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
80A29961-D364-5DCC-46C1-B555FC9BCA2E
Company Comment: 
Video Testimonial: 

Your name: 
Linda Birchill
What stood out about the service you received?: 
The software is simple to use but does everything we need and the service is second to none. They are superb! Our bookkeeper unfortunately had to leave due to medical reasons and I knew nothing about the system, but they talked me through it and I'm now able to submit our contracts and many other things. They were enormously patient.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Linda
Last Name: 
Birchill
Website: 
-
Telephone: 
0208 445 0303
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
69483845-A856-E528-1E6F-5A0FE9A8642D
Company Comment: 
Video Testimonial: 

Your name: 
A Parker
What stood out about the service you received?: 
Friendly service
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
3
Average: 3 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
3
Average: 3 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Crawley
Service Provided: 
-
County: 
-
First Name: 
A
Last Name: 
Parker
Website: 
-
Telephone: 
01293 550400
If anything, what could they do better?: 
No because it's legal aid issues that cause the problems no the software
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
690C1B19-66C0-4490-87B0-836D66BA36B0
Company Comment: 
Video Testimonial: 

Your name: 
Jan Van Boben
What stood out about the service you received?: 
The personal service. The software suites our needs
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Poole
Service Provided: 
-
County: 
-
First Name: 
Jan
Last Name: 
Van Boben
Website: 
-
Telephone: 
01202 678444
If anything, what could they do better?: 
If you contact them with an issue it would be good to receive confirmation of receipt.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
88CFF817-AD19-3B92-327B-0045D91F8A2C
Company Comment: 
Video Testimonial: 

Your name: 
Alex Bousfield
What stood out about the service you received?: 
They're always there to support you when needed. We've been with them for 13 years and perfect software are always willing to help even if the query does not relate to the software. They've even helped us get a virus off our system in the past.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Redcar
Service Provided: 
-
County: 
-
First Name: 
Alex
Last Name: 
Bousfield
Website: 
-
Telephone: 
01642 473707
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
E4CCFDFB-FC17-28D1-5942-EC4037AD7078
Company Comment: 
Video Testimonial: 

Your name: 
Debbie Thomas
What stood out about the service you received?: 
Everything stands out. They are very helpful and accommodating. Nothing is too much trouble.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Bridgend
Service Provided: 
-
County: 
-
First Name: 
Debbie
Last Name: 
Thomas
Website: 
-
Telephone: 
01656 658123
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
B0DA9E98-C5BF-9DB4-77DD-91044AF2B47D
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
They're very helpful and resolve any issues
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
3
Average: 3 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
When you ask for help it's not immediate. Support needs to be 24 hours as I often work outside of office hours. Additional licenses are too expensive.
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
10DE5596-2866-BE86-16BF-88593DFCB963
Company Comment: 
Video Testimonial: 

Your name: 
Heather Phillips
What stood out about the service you received?: 
It's cost effective and easy to use
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Syston
Service Provided: 
-
County: 
-
First Name: 
Heather
Last Name: 
Phillips
Website: 
-
Telephone: 
0116 260 8990
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
BE5557CC-8826-246E-42F9-9CA3CB9B4CAB
Company Comment: 
Video Testimonial: 

Your name: 
Martin Smith
What stood out about the service you received?: 
I like the fact that if I have any kind of problem I can call in and speak to an engineer to get it fixed.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Leighton Buzzard
Service Provided: 
-
County: 
-
First Name: 
Martin
Last Name: 
Smith
Website: 
-
Telephone: 
01525 374183
If anything, what could they do better?: 
For people who are a sole practitioner, on a lot of the letters I have to amend 'we' to 'I'. A version for sole practitioners would be helpful. There have been one or two cases when it has not been possible to access some letters etc. on the case management system although I don't understand why
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
7986397E-4FB4-B36D-C78C-F9C29E10D913
Company Comment: 
Video Testimonial: 

Your name: 
Sarah Jones
What stood out about the service you received?: 
The service is second to none. Whenever I call them they're always there to help. The product does everything we need. It's all perfect for our needs.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Swansea
Service Provided: 
-
County: 
-
First Name: 
Sarah
Last Name: 
Jones
Website: 
-
Telephone: 
01792 468684
If anything, what could they do better?: 
We have spoken to PS in the past about a couple of changes that would benefit us but they're working on it.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
BF3509B2-4A27-87AE-56CC-5B66CF55E520
Company Comment: 
Video Testimonial: 

Your name: 
Dav Mahet
What stood out about the service you received?: 
It's online so we can access it from anywhere. They're quick at returning calls and deal with our queries well. The software is generally good. We've had a couple of hiccups but they've sorted them out for us.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Leicester
Service Provided: 
-
County: 
-
First Name: 
Dav
Last Name: 
Mahet
Website: 
-
Telephone: 
0116 247 0022
If anything, what could they do better?: 
We have a couple of licenses which can be confusing. If one person is working from a license and another logs in using the same one, accidentlay, then the first user is kicked out without the opportunity to save.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Louise Eastwood
GUID: 
D584A68F-E464-FA43-6D4A-D3610F51C674
Company Comment: 
Video Testimonial: 

Your name: 
Ashley Gurr
What stood out about the service you received?: 
The price point and the technical expertise of the support guys stand out.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Redditch
Service Provided: 
-
County: 
-
First Name: 
Ashley
Last Name: 
Gurr
Website: 
-
Telephone: 
01527 66422
If anything, what could they do better?: 
By improving the guidance booklet, in particular the section relating to back up. It doesn't relate to the online package that I use which backs up automatically. Also, it's not in anywhere near the level of detail that it needs to be in. Alot of areas are not clear from reading the guidance. A summary level and then a more granular level of detail as well.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
6EDDAA25-CB32-9A5F-C855-57DEBD46F1CC
Company Comment: 
Video Testimonial: 

Your name: 
Barbara Stones
What stood out about the service you received?: 
They're straightforward and easy to understand and they're always there
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Crawley
Service Provided: 
-
County: 
-
First Name: 
Barbara
Last Name: 
Stones
Website: 
-
Telephone: 
01293 544044
If anything, what could they do better?: 
I don't use it that much at the moment so nothing now.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Louise Eastwood
GUID: 
E715CC72-4204-1320-43B9-CE82F582E8D6
Company Comment: 
Video Testimonial: 

Your name: 
Caroline Dale
What stood out about the service you received?: 
The support is always very effective and helpful. I'm happy with the software
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
East Grinstead
Service Provided: 
-
County: 
-
First Name: 
Caroline
Last Name: 
Dale
Website: 
-
Telephone: 
01342 328000
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
0AA2F764-DE77-5714-A5CF-711F4B927E53
Company Comment: 
Video Testimonial: 

Your name: 
Roberta Sacaloff
What stood out about the service you received?: 
It does what it says on the tin!
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Roberta
Last Name: 
Sacaloff
Website: 
-
Telephone: 
0203 178 6124
If anything, what could they do better?: 
I don't do legal aid and some of the dispersments and council fees are difficult to handle.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
EF938398-3A4B-BABB-51D9-951F313EF9D1
Company Comment: 
Video Testimonial: 

Your name: 
Haseeb Chaudhary
What stood out about the service you received?: 
It's easy to use. The templates etc. are convenient and the software is good for accounts.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Haseeb
Last Name: 
Chaudhary
Website: 
-
Telephone: 
0208 767 9090
If anything, what could they do better?: 
Maybe add some dictation software for letters.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
6A00C8B1-E6E8-FB16-9D60-89BD65CE2E27
Company Comment: 
Video Testimonial: 

Your name: 
Nazia Ashraf
What stood out about the service you received?: 
It's accessible and if I do have any problems I can just give them a call and they fix any issues remotely.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Nazia
Last Name: 
Ashraf
Website: 
-
Telephone: 
0207 790 3772
If anything, what could they do better?: 
On another product I've used there were standard letter templates which aren't on here, which saved time, but this software does the job.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
383DC06B-5463-D268-2E1B-9AA4D102A1A8
Company Comment: 
Video Testimonial: 

Your name: 
Lynn Beeson
What stood out about the service you received?: 
Whenever I've had any problems the support desk has been very helpful.
Would you recommend their services?: 
No
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
3
Average: 3 (1 vote)
Were they considerate and helpful?: 
3
Average: 3 (1 vote)
Please rate the quality of communication: 
3
Average: 3 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Chelmsford
Service Provided: 
-
County: 
-
First Name: 
Lynn
Last Name: 
Beeson
Website: 
-
Telephone: 
01245 351924
If anything, what could they do better?: 
The package we're using is from '96 and is very outdated, need an upgrade.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
8B10E487-C886-D1A8-F430-5F5D649314DF
Company Comment: 
Video Testimonial: 

Your name: 
Beverley Garlick
What stood out about the service you received?: 
Ease of access to documents.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
3
Average: 3 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Nottingham
Service Provided: 
-
County: 
-
First Name: 
Beverley
Last Name: 
Garlick
Website: 
-
Telephone: 
0115 988 6110
If anything, what could they do better?: 
Software keeps crashing so I think the server systems are letting them down, also the financial reports aren't very user friendly.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
16E2F8F0-64BE-6F54-9EC8-02F0E1798BDE
Company Comment: 
Video Testimonial: 

Your name: 
Derek Bowerman
What stood out about the service you received?: 
The product is very good and works well. It gives us the information that we require at a low cost. The service also tends to be very good
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Eynsham
Service Provided: 
-
County: 
-
First Name: 
Derek
Last Name: 
Bowerman
Website: 
-
Telephone: 
01865 430040
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
3EE85ED2-5B1D-85DF-4A0B-227675A5A264
Company Comment: 
Video Testimonial: 

Your name: 
David Jones
What stood out about the service you received?: 
It works fine. When required the service is also good.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Penarth
Service Provided: 
-
County: 
-
First Name: 
David
Last Name: 
Jones
Website: 
-
Telephone: 
02920 711 400
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
C88245C2-2B18-9B85-0503-86F78251858F
Company Comment: 
Video Testimonial: 

Your name: 
Susan Barry
What stood out about the service you received?: 
It's simplicity and the helpfulness of the staff.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Pevensey
Service Provided: 
-
County: 
-
First Name: 
Susan
Last Name: 
Barry
Website: 
-
Telephone: 
01323 766370
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
7045A968-74E9-74D0-D758-C478346A3130
Company Comment: 
Video Testimonial: 

Your name: 
Liz Joynson
What stood out about the service you received?: 
The software is quite basic and simple to use. It's easy to find your way around.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Newcastle Under Lyme
Service Provided: 
-
County: 
-
First Name: 
Liz
Last Name: 
Joynson
Website: 
-
Telephone: 
01782 719009
If anything, what could they do better?: 
it would be easier if you put the ledger card number in first before the other details.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
CB9D237F-4B1D-516E-80C6-325415B96169
Company Comment: 
Video Testimonial: 

Your name: 
Jane Watkins
What stood out about the service you received?: 
They're always helpful and any issues are always dealt with straight away. It's good to know there's someone at the end of the phone
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Cardiff
Service Provided: 
-
County: 
-
First Name: 
Jane
Last Name: 
Watkins
Website: 
-
Telephone: 
02920 450600
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
DF394EFC-0620-8554-EC70-1D5DC96E1B09
Company Comment: 
Video Testimonial: 

Your name: 
Sarah Chaytor
What stood out about the service you received?: 
They're very quick to respond when we call with queries. The software itself suites our purpose.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Marlow
Service Provided: 
-
County: 
-
First Name: 
Sarah
Last Name: 
Chaytor
Website: 
-
Telephone: 
01628 477889
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Louise Eastwood
GUID: 
6A4C447D-928E-05C3-7240-F282437683DA
Company Comment: 
Video Testimonial: 

Your name: 
Edward Oakley
What stood out about the service you received?: 
It's simple to use.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
London
Service Provided: 
-
County: 
-
First Name: 
Edward
Last Name: 
Oakley
Website: 
-
Telephone: 
0207 089 7300
If anything, what could they do better?: 
It could be improved by having a better report at the end of the year with regards to the information required for the professional indemnity insurance.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
11F02AD8-0CEF-3E4D-30F1-4820F35D84C9
Company Comment: 
Video Testimonial: 

Your name: 
Michael Smith
What stood out about the service you received?: 
The simplicity of the product and the friendly helpful service.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Ipswich
Service Provided: 
-
County: 
-
First Name: 
Michael
Last Name: 
Smith
Website: 
-
Telephone: 
01473 226231
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
66837538-1F2C-0B51-B1B2-96EC4C36B6BB
Company Comment: 
Video Testimonial: 

Your name: 
Tracey Emmot
What stood out about the service you received?: 
It's very simple and easy to use. The accounts software has everything we need.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Bedford
Service Provided: 
-
County: 
-
First Name: 
Tracey
Last Name: 
Emmot
Website: 
-
Telephone: 
01234 360 140
If anything, what could they do better?: 
The case management software appears to be a work in progress
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
6D94C3DC-33C1-CB20-E545-B3827862B78A
Company Comment: 
Video Testimonial: 

Your name: 
Neil Foley
What stood out about the service you received?: 
They're local to us and very quick with everything they do. We're so happy that we are currently upgrading our service with Perfect Software
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Pontypridd
Service Provided: 
-
County: 
-
First Name: 
Neil
Last Name: 
Foley
Website: 
-
Telephone: 
01443 406085
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
3E020585-1D87-3EE2-FA26-7DA50279E518
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
Perfect Software provide a prompt and personal service. The accounting package works very well.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
Case Management software has room for improvement.
If you wish your feedback to be kept anonymous please click here: 
Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
Louise Eastwood
GUID: 
5C8A6691-6EE3-6E20-18E3-24C68CE9F756
Company Comment: 
Video Testimonial: 

Your name: 
Amjad Farooq
What stood out about the service you received?: 
It's easy to use and I've not had any problems.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Hanslow
Service Provided: 
-
County: 
-
First Name: 
Amjad
Last Name: 
Farooq
Website: 
-
Telephone: 
0203 730 9359
If anything, what could they do better?: 
I have 2 licenses but there should be a concession if buying multiple licenses as I would like more but put off by current cost.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
1B9E44A3-FFDD-762D-A0C4-D994B69154ED
Company Comment: 
Video Testimonial: 

Your name: 
Anne-Marie McQuade
What stood out about the service you received?: 
The accounts are very simple. We always get good support if we need it
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Burslem
Service Provided: 
-
County: 
-
First Name: 
Anne-Marie
Last Name: 
McQuade
Website: 
-
Telephone: 
01782 810875
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
C32D932E-4D63-3565-7AC8-8762E693143E
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
They're quick to resolve any issues that we may have.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
3
Average: 3 (1 vote)
Were they considerate and helpful?: 
4
Average: 4 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
Provide upgrades quicker
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Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
F800D3AB-63CE-24C6-7DBC-A6B687120987
Company Comment: 
Video Testimonial: 

Your name: 
Anonymous Anonymous
What stood out about the service you received?: 
It's mostly easy to use. We don't call often, but when we do they're helpful.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
3
Average: 3 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
4
Average: 4 (1 vote)
Please rate the quality of communication: 
3
Average: 3 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Anonymous
Service Provided: 
-
County: 
-
First Name: 
Anonymous
Last Name: 
Anonymous
Website: 
-
Telephone: 
Anonymous
If anything, what could they do better?: 
If I am editing a client and return to the main menu I have to use the mouse to move up and down as the arrows no longer work. We've had a few other little niggles but can't bring them to mind right now.
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Yes
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
580641A1-A712-8717-BB84-E7DA8BD747D5
Company Comment: 
Video Testimonial: 

Your name: 
Peter Holbrook
What stood out about the service you received?: 
They are accessible whenever we have a problem and seem to deal with it very promptly. As regards to the products; it does what it says on the can. It's a no frills, easy to use product.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
4
Average: 4 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Warrington
Service Provided: 
-
County: 
-
First Name: 
Peter
Last Name: 
Holbrook
Website: 
-
Telephone: 
01925 444422
If anything, what could they do better?: 
We would like the possibility of integrating the accounts software with our won case management system. That would give us a perfect setup.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
47A530C9-66CE-215D-A6CD-2716622A81EB
Company Comment: 
Video Testimonial: 

Your name: 
Gina Samuel-Richards
What stood out about the service you received?: 
The service is very good. Whenever I've had difficulties they have always sorted them out for me promptly. The great thing is the price!
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Leiscester
Service Provided: 
-
County: 
-
First Name: 
Gina
Last Name: 
Samuel-Richards
Website: 
-
Telephone: 
0116 340 0229
If anything, what could they do better?: 
There are a few glitches. Marcus emailed us awhile ago so I sent him a list. I noticed today that when you enter things in the diary, an open calendar option or pop up calendar would be good.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
David Morgan
GUID: 
A37916FD-AD90-BA84-621F-483C4CBF2F87
Company Comment: 
Video Testimonial: 

Your name: 
Vivienne Whitmore
What stood out about the service you received?: 
Mostly it's alright
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
0
No votes yet
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Newquay
Service Provided: 
-
County: 
-
First Name: 
Vivienne
Last Name: 
Whitmore
Website: 
-
Telephone: 
01637 872361
If anything, what could they do better?: 
We have trouble with our perfect books especially when you try to put a new file on. If the client is already on there it will go straight in, but if not you'll create the record then it comes up with an mac code then you have to come out again and restart it,and have to watch out for it not taking phone numbers. Called in about it but no-one seems to be doing anything.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Daniel Parker
GUID: 
0E1C00D0-E3E1-2DAF-312E-38201005B3A4
Company Comment: 
Video Testimonial: 

Your name: 
Zarina Suleman-Zeb
What stood out about the service you received?: 
It's very user friendly. Marcus was very thorough in the training. They're easy going and always able to answer our questions. Very good
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Nottingham
Service Provided: 
-
County: 
-
First Name: 
Zarina
Last Name: 
Suleman-Zeb
Website: 
-
Telephone: 
0115 8456 555
If anything, what could they do better?: 
Carmen, our administrator, if she sends letters to our iPhones we can't open them. It would be helpful if documents were compatible with iPhone so we can check them when we're out of the office.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Marcus Lewis
GUID: 
E0BAF370-549D-AB4E-02DD-06795948A59F
Company Comment: 
Video Testimonial: 

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