Your Lawfirm Reception

Location: 
6 Blackworth Court
SN6 7NS Highworth , Wiltshire
United Kingdom
Wiltshire GB
Telephone: 
0800 160 1024
Enhanced Business Data: 
Business to Private Ratio: 
Business to Business
Number of Staff: 
16
Number of Clients: 
50
Website: 
http://yourlawfirmreception.co.uk/
Claimed: 
Not claimed
Promoted: 
No
GUID: 
1D9FF883-B933-DF80-42E1-F9F6BCD0389A
FBR3 Site: 
http://yourlawfirmreception.co.uk
Synchronise with CCP: 
yes
Publish on site: 
yes

Comments

Your name: 
David Bush
What stood out about the service you received?: 
its personal.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
-
Company: 
-
Town: 
Cirencester
Service Provided: 
-
County: 
-
First Name: 
David
Last Name: 
Bush
Website: 
-
Telephone: 
01285 885901
If anything, what could they do better?: 
Not now. Original first invoice completely wrong took a month to sort out with face to face meetings with Karen and additional telephone calls to sort out - RED apologied in the end and sorted out their accounting system.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
Karen
GUID: 
A610E00C-AFDA-BA4F-5AD1-71A93B0D5BC7
Company Comment: 
Video Testimonial: 

Your name: 
Tim Bishop
What stood out about the service you received?: 
As my law firm has grown in size, we found that we were becoming so busy that we were missing calls. We had earlier tried another company to provide a call answering service but their work was so appalling that we had to sack them in under two weeks. In complete contrast, we have been using Denis's service now for the six months and my experience could not be more different. He and his team have been helpful and his call answering service has worked beautifully. I recommend him unconditionally. I simply wish I had discovered his service years ago.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
LAW
Company: 
Bonallack & Bishop
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Tim
Last Name: 
Bishop
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
9798011E-6B7D-1715-4201-2F6275BF9534
Company Comment: 
Video Testimonial: 

Your name: 
Danny Fitzgerald
What stood out about the service you received?: 
Red are professional and concise. We never get any negative feedback from our clients.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
3
Average: 3 (1 vote)
Were they considerate and helpful?: 
4
Average: 4 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Broomhead Saul
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Danny
Last Name: 
Fitzgerald
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
not close enough to be able to answer.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
DE8D29F5-0964-DE9B-95CA-BC3D44E5F9CC
Company Comment: 
Video Testimonial: 

Your name: 
Simon Taylor
What stood out about the service you received?: 
I am able to pick up the phone and speak to any member of staff, at any level, at any time, including the MD. They respond very quickly to the changing needs of our business. Flow fluctuates and they're very good at accommodating changing volumes.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
4
Average: 4 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Taylor Wilcox
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Simon
Last Name: 
Taylor
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
This is not a negative for Red, more of an observation. We would like to work more closely so we can be more efficient. Lindsey needs to sit down with them and fine-tune and instruct them with exactly what we want for next season.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
0D79BE6C-4A9B-8E7F-1BF6-69B4607C566E
Company Comment: 
Video Testimonial: 

Your name: 
Naushad Rahman
What stood out about the service you received?: 
Red provide a good service and they are always helpful.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
3
Average: 3 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Corporate Legal
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Naushad
Last Name: 
Rahman
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
the fees seem to have gone up a lot and I don't know if I'm on the right tariff?
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
26FF3A8F-DC46-22DD-7CE6-A41DFF107D3D
Company Comment: 
Video Testimonial: 

Your name: 
Nigel Bush
What stood out about the service you received?: 
It is with deep regret that I have agreed with you to terminate my contract with Red due to my retirement as not only have Red given such an excellent and very professional service but I have also enjoyed my conversations and emails with the ladies in your office. Many of my clients ,still after all this time, have absolutely no idea the the telephones are not answered in this office but have commented on the efficiency and pleasantness of the telephonists. Thank you again for all you and your staff have done to make Bery Consulting a success.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
5
Average: 5 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
5
Average: 5 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Bery Consulting
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Nigel
Last Name: 
Bush
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
95418761-BD9F-4505-A688-0C0561943C87
Company Comment: 
Video Testimonial: 

Your name: 
Richard Spencer
What stood out about the service you received?: 
The best thing is that we don't have to hire anyone here. Clients have said that they are bright and professional and they are good value for money.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
4
Average: 4 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Converse Law
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Richard
Last Name: 
Spencer
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
One of our clients said they forgot reason for call and had to ask again but he was a lawyer so may be overly picky.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
A342C752-D5C3-8571-2220-5525F6776772
Company Comment: 
Video Testimonial: 

Your name: 
Ursula Rice
What stood out about the service you received?: 
RED are very responsive in what I need them to do and very willing to learn and personalise their service, for example how my phone should be answered.
Would you recommend their services?: 
Yes
Was the service delivered as promised?: 
4
Average: 4 (1 vote)
Did they offer good value for money?: 
5
Average: 5 (1 vote)
Were they considerate and helpful?: 
5
Average: 5 (1 vote)
Please rate the quality of communication: 
4
Average: 4 (1 vote)
Enhanced Review: 
Position: 
-
Type of Business: 
Law
Company: 
Family First Solicitors
Town: 
-
Service Provided: 
-
County: 
-
First Name: 
Ursula
Last Name: 
Rice
Website: 
-
Telephone: 
-
If anything, what could they do better?: 
They could be better at adjusting when any detail needs sorting out, so more pro-active about our daily movements.
If you wish your feedback to be kept anonymous please click here: 
No
Promote Case Study: 
Staff member served by or service(s) provided: 
GUID: 
60D174E3-DFA4-1885-87A1-DB26CAEAA454
Company Comment: 
Video Testimonial: 

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